Terms and Conditions

1 New Customers:
New customer orders will only be shipped on a pre-payment basis and require a 25% deposit to hold the order upon receipt of their order acknowledgement or confirmation.
2 Order Minimums:
The minimum order value is $2,000.00 (net of applicable taxes and shipping).
Minimum orders per variety is the designated tree count per bundle for a variety/size combination.
A 10% surcharge will be added for orders denominations that requires bundle breakage.
3 Guarantees:
All nursery stock is regularly inspected in accordance with Clean Plants protocols and are shipped from our cold storage facility in good condition.
Bare root nursery stock is a perishable product and, in general, the earlier in spring that the stock is planted the better it will perform. Also, following good handling, storage and horticultural practices is imperative to keeping losses to a minimum. We are always available to share our expertise to help maximize your success with our nursery stock.
All nursery stock identity is tracked and traceable in accordance with Clean Plants protocols and true to name.
4 Credit:
Payment is due within 30 days from the date of shipment for customers with established credit. Interest will be charged at a rate of 1.5% per month on overdue balances. All prices listed are in Canadian funds FOB Grand Forks, BC. Any applicable taxes and royalties will be added separately to the prices.
Visa and MasterCard may be accepted and only upon notification at time of ordering. Credit card payments will be processed on the date of shipment. A surcharge of 2.5% will be charged for credit card payments made after the date of shipment.
5 Shipping:
We will assist in coordinating the shipment of ordered nursery stock but assume no responsibility by doing so. All nursery stock shipments travel at the purchaser's risk and expense.
6 Claims:
Claims for shortages or unsatisfactory nursery stock must be made within 10 days of receiving the material. Claims for non-performing nursery stock must be made as soon as the performance concerns have been determined. We will replace, credit or refund, at our option, claims for shortages or damaged nursery stock, for any nursery stock that proves not to be true to name, or where there's a pattern of similar losses among customers with a particular variety. Where there are abnormal losses with no similar pattern among customers, claims will be handled on an individual customer basis.
We will work hard to try and settle claims to the satisfaction of both parties. We do not, however, arbitrarily guarantee nursery stock performance after being accepted in good condition.
The original purchase price of the nursery stock is the maximum that a claim will be compensated. We will not be responsible or liable for any other expenses or losses.
Any and all legal claims made by either Advance Nursery Co. Ltd. or its customers must be filed within the legal jurisdiction of Grand Forks, British Columbia, Canada.
7 Disclaimers:
Acknowledged orders are subject to the condition of the nursery stock. We reserve the right to cancel all or a portion of an order due to counting errors or should our nursery stock be damaged by, but not limited to, a weather event, insects, disease or other condition beyond our control. We do not guarantee or warrantee the supply of nursery stock and will not be responsible for any costs for the inability to supply nursery stock regardless of any previously stated commitments.
These terms and conditions of sale may not be changed or amended except by written agreement signed by an officer of Advance Nursery Co. Ltd. By acceptance of the nursery stock, the buyer acknowledges that the limitations and disclaimers herein described are the terms and conditions of sale and the constitute the entire agreement between buyer and seller.